Pim de Ridder, managing director, Automotive Glass Europe
Automotive Glass Europe, the partnership of automotive glass replacement and repair companies covering 18 European countries, celebrated a record number of satisfied customers in 2017.
The network, employing 7,000 specialist glass professionals and operating from 1,500 fitting centres, has completed the largest ever number of repairs and replacements in 2017 with growth stimulated by increasing numbers of people travelling throughout Europe.
One of the countries experiencing the largest growth, according to the European Travel Commission's latest report, is Portugal, where visitor numbers have risen by 25% when compared to 2016.
Joana Marques, managing director of Grupo ExpressGlass, the Automotive Glass Europe® partner in Portugal, explains: “This year has been the busiest on record and we have been serving more drivers than ever from countries all over Europe. The UK in particular has accounted for many of these with a significant increase in demand for replacement of windscreens on left-hand drive vehicles.
“The fact Europe as a whole has experienced a 6% increase in visitors this year shows the real value of the Automotive Glass Europe® partnership which means drivers receive seamless service throughout Europe. All it takes is one call to their home country to make the arrangements, doing away with language barriers and allowing payment in their local currency,” says Joana.
Joana, who is also a board member at Automotive Glass Europe®, adds that partners from many coun...
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